Privacy Policy

Information We Collect

At EduMyro, we collect information that helps us provide you with exceptional trading psychology education and personalized learning experiences. When you register for our programs, we gather personal details including your name, email address, phone number, and educational background. This information allows us to tailor our teaching methods to your specific learning style and trading experience level.

We also collect technical information about how you interact with our platform. This includes your IP address, browser type, device information, and pages you visit within our learning management system. Understanding your navigation patterns helps us improve our course structure and identify areas where students need additional support.

How We Use Your Information

Your personal information serves several key purposes in delivering our educational services. We use your contact details to send course materials, schedule one-on-one coaching sessions, and provide important updates about your learning program. Our instructors access your progress data to offer personalized feedback and adjust teaching strategies based on your individual needs.

• Delivering course content and educational materials tailored to your learning pace
• Providing technical support and troubleshooting assistance when needed
• Analyzing learning patterns to improve our curriculum and teaching effectiveness
• Sending relevant educational resources and trading psychology insights
• Maintaining records of your progress and achievements within our programs

We also use aggregated, anonymous data to research educational trends and develop new learning methodologies. This research helps us stay at the forefront of trading psychology education and continuously improve our teaching approaches.

Information Sharing and Disclosure

EduMyro maintains strict controls over information sharing. We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are specific circumstances where we may share limited information to provide our services effectively.

Our trusted service providers, including payment processors, email service providers, and learning management system hosts, receive only the minimum information necessary to perform their functions. These partners are bound by confidentiality agreements and must adhere to privacy standards equivalent to our own.

In rare cases, we may disclose information if required by South African law, court orders, or to protect the safety and security of our students and staff. We will always notify you of such disclosures unless legally prohibited from doing so.

Data Security and Protection

Protecting your information is fundamental to our operations. We employ multiple layers of security including encrypted data transmission, secure server hosting, and regular security audits. Our systems use industry-standard SSL encryption for all data transfers, and we maintain secure backup systems to prevent data loss.

Access to your personal information is strictly limited to authorized staff members who need it to provide educational services. Our team receives regular training on privacy protection and data handling best practices. We maintain detailed access logs and monitor all system activity for unusual patterns.

While we implement robust security measures, we also encourage you to take precautions on your end. Use strong, unique passwords for your account, avoid accessing your learning materials on public computers, and notify us immediately if you suspect any unauthorized access to your account.

Your Privacy Rights

As an EduMyro student, you have comprehensive rights regarding your personal information. You can request access to all data we hold about you, including course progress records, communication history, and technical usage data. We provide this information in a clear, readable format within 30 days of your request.

• Request corrections to any inaccurate or outdated personal information
• Ask for deletion of your data when it's no longer needed for educational purposes
• Object to certain types of data processing, such as marketing communications
• Request data portability to transfer your information to other educational providers
• Withdraw consent for optional data collection activities at any time

To exercise these rights, contact our privacy team at info@Sithavara.com with your full name and specific request. We verify your identity before processing any privacy requests to protect against unauthorized access to your information.

Data Retention and Deletion

We retain your information only as long as necessary to provide educational services and comply with legal requirements. Active course materials and progress data are maintained throughout your enrollment and for two years afterward to provide ongoing support and reference materials.

Communication records, including emails and support tickets, are kept for three years to ensure continuity of service and resolve any future questions about your educational experience. Financial records related to payments are retained for seven years as required by South African accounting regulations.

When data reaches the end of its retention period, we securely delete it from our active systems and backup archives. You can request earlier deletion of specific information types, though this may affect our ability to provide certain services or reference materials.

International Data Transfers

While EduMyro operates primarily within South Africa, some of our technology providers and educational partners are located internationally. When we transfer your information outside of South Africa, we ensure appropriate safeguards are in place to protect your privacy rights.

These transfers are governed by standard contractual clauses approved by data protection authorities, and we only work with providers who demonstrate adequate privacy protections. We maintain oversight of all international data processing activities and can provide details about specific transfers upon request.

Updates to This Policy

We review and update this privacy policy annually or whenever significant changes occur in our data practices. When we make material changes, we notify all current students via email and post prominent notices on our learning platform at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, are posted directly to this page with updated effective dates. We encourage you to review this policy periodically to stay informed about how we protect your privacy and handle your information.